Nancy Napier, executive director for the Center for Business and Economics at Boise State University, talks about how the simplest ideas can really be helpful when it comes to keeping the focus on customer service.
It's Your Business - Customer service
It's Your Business - Customer service
KTVB.COM
Posted on July 18, 2012 at 1:32 PM
Updated Wednesday, Jul 18 at 1:38 PM
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