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Losing sleep over a magnetic mattress pad

12/10/2002

KING5.com

An Olympia woman's search for a cure for her insomnia turned into yet another cautionary tale for consumers.

Terry Houston spent $861 in April for a "magnetic" mattress pad whose makers she said, promised the pad would "reduce fluid retention, promote deep sleep, support healing and reduce inflammation."

Houston says she heard of the mattress made by Global Health Solutions after getting a card in the mail inviting her to a free meal at a local restaurant.

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KING
The Global Health Solutions magnetic mattress pad didn't work as planned.
Houston saw that the company had a North Bend, Wash. address and a six-month return guarantee.

"I thought if there's a problem, I'll have no trouble getting my money back.

But it didn't work out that way when she realized that the mattress pad didn't really make her feel any better or cure her insomnia.

When she called the company's office, she says a woman on the phone told her the outfit was a "fly-by-night" company.

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She nevertheless returned the mattress to the office with a request that she be given a credit for her purchase.

That never came.

Lucky for Houston, her credit card company gave her a refund and is now pursuing Global Health Solutions itself.

The American Association of Retired Persons says similar scams have been uncovered in Florida and California.