BOISE – If you bought a vehicle service contract from US Fidelis, there could be a refund waiting for you.
That’s because US Fidelis, a vehicle service contract dealer that routinely misled consumers before shutting down and filing for bankruptcy in 2010, has reached an agreement with Idaho Attorney General Lawrence Wasden and 11 other state attorneys general.
The settlement resolves the Attorney General's lawsuit against US Fidelis, which also did business as National Auto Warranty Services (NAWS) and Dealer Services, for violations of Idaho's consumer protection and telemarketing laws.
The lawsuit alleged that US Fidelis misled consumers into believing their auto warranties had expired or were soon to expire and that they were being contacted by their auto manufacturer or someone else affiliated with their original vehicle warranty. Several consumers who thought they were purchasing a warranty with "bumper-to-bumper" coverage later found the contracts full of costly exemptions.
The agreement, which has been approved by the bankruptcy court, provides $13 million in consumer restitution, as well as injunctive relief. This settlement, along with a prior settlement with Warrantech, creates a $14.1 million Consumer Restitution Fund.
Approximately 2,722 Idaho consumers are eligible for the refund. Claim forms were mailed in early June, but the Attorney General’s office said that so far, only six people have filed claims. If you lost or did not receive the claim form, you can get a new one here. Claims must be filed by October 5.
Not everyone who applies for a refund will get one. For more information, you can also contact the US Fidelis Consumer Hotline at (877) 691-8477.
The Attorney General's Office continues to receive complaints about vehicle service contract sellers who engage in unlawful telephone solicitations and deceptive advertising. Consumers who receive unlawful telephone solicitations may file a complaint with the Attorney General's Office by calling 334-2424. Idahoans outside the Boise dialing area may call the toll-free number, (800) 432-3545.