BOISE -- Vonage has agreed to pay a total $3 million to Idaho and 30 other states to settle a multistate investigation of some of its business practices.
In a Monday filing with the Securities Exchange Commission, the Internet phone service provider says it also agreed to provide refunds to affected customers.
Attorney General Lawrence Wasden says eligible consumers who want to be considered for a refund must file a written complaint with his office by March 16, 2010.
Wasden says his office received complaints from consumers who said they found it difficult to cancel their service with Vonage amid pressure from the company to keep their accounts.
Vonage says there was no finding of any wrongdoing or violation by the company.
